*During any strike action significant delays can be expected.
*During periods of bad weather delays can also be expected.
UK Delivery ONLY
WE DO NOT SHIP OUT AT THE WEEKENDS
We dispatch all orders as quickly as possible, typically 1 working day(s)(Working days are Mon-Fri) depending on order volumes (We do our best to achieve the following, orders placed by 11am = same day dispatch Mon-Fri) using Royal Mail services for lower weight and Other National couriers for higher weights in order to keep Postage & Packaging (P&P) costs competitive.
All order Postage costs are calculated at checkout according to the combined weight of your items.
Please note during bank holidays and/or industrial actions services may experience delays.
Standard Prices (up to 2kg):
UK ONLY: £3.95 (Royal Mail 48 Tracked Service, Delivery aim 3-4 working days, Remember to include 1-2 working days Dispatch on top of this)
DPD Next Working Day
UK MAINLAND ONLY: £5.95 (Delivery Next WORKING Day from dispatch day by DPD to UK Mainland, Northern Ireland and Scottish Highland & Islands are a 2-3day service on Royal Mail 24 Tracked, please see below regarding Highlands & Islands routes) - PLEASE NOTE NEXT WORKING DAY, there are no weekend DPD deliveries on our service. Friday dispatched DPD/Courier Orders will be delivered Monday. - This service provides step by step tracking.
HIGHLANDS & ISLANDS: We do not upcharge on these routes, however we do get upcharged by couriers; greatly. We do our best to keep it equal for all our customers. Depending on shipping cost, we may choose DPD or RoyalMail 24 for this route - both have a 2-3 delivery aim from the day of dispatch. Example, dispatched Monday, arriving Wednesday with you.
AB31-35, AB41-54, AB36-38, AB55-56, FK17-21, GY9,
HS1-9, IM (ALL), IV (ALL), KA27, KA28, KW0-14, KW15-17, PA20-78, PH15-18, PH19-29, PH32-33, PH45-48,
PH30-31, PH34-44, PH49-99, ZE (ALL)
NORTHERN IRELAND: We charge £3.95 until 2kg via Royal Mail. After 2kg the price is £6.95 due to courier upcharges. We advise any NI customer that delivery will likely be by RM24 or 48 Tracked (Royal Mail), which has a delivery aim of 3-4 working days post dispatch. During strike action significant delays can be expected.
IT IS THE CUSTOMERS RESPONSIBILITY TO ENSURE DETAILS ARE ACCURATE WHEN FILLING OUT DELIVERY ADDRESS INFORMATION - WE CAN ONLY DELIVER TO THE ADDRESS STATED IN YOUR ORDER
ALL DELIVERIES ARE MON-FRI, NONE AT WEEKEND.
WE DO NOT DISPATCH/SHIP ORDERS AT THE WEEKEND EITHER.
We no longer ship internationally, apologies for any inconvenience.
As our items are perishable goods, we do not accept returns.
Missing Items/Damaged Parcels
Missing items or damaged goods must be reported within 72 hours of receipt (from point of delivery via your tracking ID), to report a missing item please contact our customer services at firstname.lastname@example.org - beyond the notice period, we take no liability for missing items not reported. Please be ready to support any damage claims with picture proof when claiming.
Collections / Pickups
Currently unable to provide pickup/collection on any order.
Please note we do not have a walk-in shop.